Agent Phone Home: New Senturo Policy Secures Offline Devices Automatically

Automation shouldn’t stop when a device goes offline—and with Senturo, it doesn’t.

We’re excited to introduce a powerful new addition to Senturo’s Security Policy Automation suite: the Agent Phone Home policy.

This new policy type gives IT admins a simple but effective way to protect devices that have been offline for an extended period, reinforcing Senturo’s mission to provide real-time, automated mobile device security across all platforms.

What Is the Agent Phone Home Policy?

The Agent Phone Home policy enables organizations to define a maximum allowable period during which a device can remain offline. If a device hasn’t contacted Senturo servers within the specified time window—say, 7 days—the system will automatically trigger a remote lock action. This ensures the device is no longer accessible, even if it’s disconnected from the network.

It’s a smart safety net for real-world scenarios like:

• Lost or stolen devices that never reconnect
• Devices in storage that should remain secured
• Assets issued to remote workers who leave without returning equipment

Real-World Use Cases Across Industries

• K-12 & Higher Education: Lock student laptops that go offline after semester breaks or if loaned devices aren't returned
• Healthcare: Ensure devices holding PHI are locked if they leave a facility and don't check in after a defined period
• Finance & Legal: Add an offline contingency for devices used in highly regulated environments where data access must be controlled even when offline

Why It Matters

• Offline protection: Locks devices even if they’re not connected to Wi-Fi
• Policy-based automation: Reduces manual oversight by automating security actions based on inactivity
• Works across OS: Fully compatible with Windows, macOS, and Chrome OS devices
• Easy to configure: Set it and forget it—once deployed, the policy enforces itself silently in the background

How to Get Started

The Agent Phone Home policy is available now as part of Senturo’s Security Policy Automation features. You can enable it through your admin dashboard and set your preferred inactivity thresholds. Currently, the policy supports remote lock as the enforcement action, with additional actions planned in future releases.