Senturo + Incident IQ: Total Device Control Where You Already Work

Managing devices across systems shouldn’t slow down IT. That’s why Senturo now connects directly with Incident IQ, giving IT and helpdesk staff instant access to Senturo’s key device actions, right from within their asset view.

What’s New

The integration adds Senturo action links inside each Incident IQ asset record for devices enrolled in Senturo. These links open secure, mini Senturo interfaces for that specific device— no need to access the full Senturo app.

From within Incident IQ, users can:

• View the last known location and export a location history
• Lock, unlock, or wipe a device remotely
• Change device status in Senturo

Each action panel is isolated to the individual asset, ensuring helpdesk staff can act safely without broader platform access.

Permissions are fully configurable, allowing districts to control which users can view or perform each action.

Why It Matters

This integration bridges two key systems, streamlining fleet management and increasing incident response speed.

• IT teams: Respond faster to lost or stolen devices— no tab switching or cross-system searches needed
• Helpdesk admins: Access only what they need, in the same interface they already use
• Districts: Boost security while keeping strict access controls

When a device goes missing or needs to be secured, every click matters. Now, those clicks are made right where your team works.

What’s Next

This release is the first version of our Incident IQ integration. Future updates will expand automation, data sync, and reporting capabilities across both platforms.

We welcome your feedback as we develop version 2. If your team has ideas or requests, contact your Customer Success Manager or email feedback@senturo.com to help shape the future.

Get Started

The Incident IQ integration is now available for all Senturo customers; setup takes just a few minutes. Visit your Integrations page in the app or contact your Customer Success Manager to enable it today